- In the Sites or Overview window select the Location Alarms tab.
- Review the list of all active alarms (Status column).
- Use the Acknowledgement column to identify alarms that require acknowledgement. To acknowledge multiple alarms, press the CTRL or SHIFT keys while you select multiple alarms.
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Select Acknowledge (or right-click and select Acknowledge).
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In the Acknowledge Alarms window, add a description of the actions taken to correct the alarm condition and any
additional comments. You can select a comment from the predefined comments drop-down list,
if there are any available, or add your own comment in the text box.
For example, if you receive a high temperature alarm for a refrigeration facility and notice that a refrigerator door has been left open, close the door and describe this action in the Acknowledge Alarms window.
- Select Acknowledge. Your comments and actions are added to the event log and the Acknowledge Alarm prompt closes. Locations are updated with this change in status, as well as the Acknowledgement column in the Alarms window.
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Select Acknowledge (or right-click and select Acknowledge).