Installing viewLinc - Upgrade on a New Server - viewLinc 5.1

Vaisala viewLinc Enterprise Server version 5.1 User Guide

Document code
viewLinc 5.1
Content type
Product description
Product description > Features
Reference information
Document type
User guide

If you are upgrading viewLinc on an existing server, see Installing viewLinc - Upgrade an Existing Server.

  1. Ensure you have completed the Setup Checklist and have recorded the license key that is included with the viewLinc USB drive.
  2. Verify that the current installation of viewLinc is version 3.6.1 or higher.
  3. Make a copy of the application data directory on the old server and store it in a secure network location.
    • viewLinc 3.6x default directory: ...\Program files\Veriteq Instruments\viewLinc\
    • viewLinc 4.x default directory: ...\Public Documents\Vaisala\Vaisala Veriteq viewLinc\ (exclude the \debug folder and any files named log\watchdog*.*
  4. On the new viewLinc server, insert the viewLinc USB drive and run viewLincInstall.exe.
  5. Select the installation language. This language setting is used in the wizard and is used as the viewLinc browser, report and notification default language. The default language can be changed after installation is complete.
  6. Accept the Vaisala and BerkleyDB license agreements.
  7. Enter the viewLinc license key.
  8. Select your security certificate and key files. You can choose to keep the currently installed certificate and key files, upload new certificate and key files, or automatically generate new certificate and key files. To learn more about security and certificate files, see Security Certificate Management Tips.
  9. Review the install settings and click Install.
  10. Click Finish.
  11. If your network includes viewLinc Device Hosts, run the install wizard to install viewLinc Device Host software on each device host server.
  12. On the new viewLinc Enterprise Server, double-click the desktop icon to start viewLinc in a supported browser. It may take a few minutes to start. If a security warning appears, click OK to proceed.
  13. Log in with viewLinc 5.1 administrator credentials, admin/viewL!ncAdm1n.
  14. In System Preferences on the General tab, set System log to Detailed.
  15. On the viewLinc Enterprise Server, stop all viewLinc services (select Start > Control Panel > Administrative Tools > Services. This path may vary depending on your Windows version and settings); right-click on each service, then select Stop).
  16. From the stored network location, copy the backup \db and \log folders and replace the \db and \log folders in:C:\Users\Public Documents\Vaisala\Vaisala viewLinc\.
  17. On the viewLinc Enterprise Server, restart viewLinc services, then wait 20 minutes to an hour for viewLinc to upgrade the database. viewLinc will not be available during this time. Do not stop or restart services during this period. There will be a gap in the Events log reflecting the duration of the upgrade.
  18. Open Sites Manager to verify your Location data is available.
  19. In System Preferences on the General tab, set System log to Basic.