If your system generates audible alarms, they are only received by users logged in to viewLinc with the audible alarm preference enabled in their user profile. The user PC must have volume turned on.
When an audible alarm is turned off, it is not recognized in viewLinc as an acknowledgement of the alarm. Audible alarm activation and cancellation are not tracked in the events log.
- To cancel an active audible alarm, select the red audible alarm icon at the top of the viewLinc screen, .
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To cancel an active audible alarm and acknowledge the alarm:
- Select the red audible alarm icon at the top of the viewLinc screen, . The icon changes to an alarm icon, .
- Select the alarm icon to open the Alarms window.
- Locate the alarm in the alarms table and then select .
- Complete the Acknowledge Alarms window.