Changing Technical Support Log Settings - viewLinc 5.1

Vaisala viewLinc Enterprise Server version 5.1 User Guide

Document code
viewLinc 5.1
Content type
Product description
Product description > Features
Reference information
Document type
User guide

Manage System

If you require viewLinc technical support, your Vaisala Technical Support representative may ask you to change the technical support log settings temporarily, to help them better understand the issue you may be encountering.

These options specify the amount of information detail included in the support log file, for viewLinc and for data logger drivers, and for how long data will be stored before it is deleted (your technical support representative will advise which settings should be applied).

  1. In System Preferences select the General tab.
  2. In the System log, Device driver log, and Log maximum age rows, set the amount of technical detail required, as directed by Vaisala Technical Support.
  3. Select Save.
Vaisala Technical Support will remind you to reset default values after completing their analysis.