If you want viewLinc to send alarm
notifications and receive acknowledgements via SMS, you can choose to set up and configure
an SMS modem, or configure viewLinc to use an SMS web service. Activation of the SMS web
service requires a feature license, an account with a service provider, and an
internet-accessible port. For more information, see Setting Up Voice or SMS Web Services
In System
Preferences select the SMS Settings tab.
To configure an SMS modem, select SMS
modem and then complete the SMS modem settings:
SMS COM port
Type your SMS modem COM port number. If you are setting up an SMS web
service, this port must allow access to the internet.
Baud rate
Select the rate which is best supported by your modem.
SIM
Card PIN number
Type the PIN number required to receive incoming messages.
SMS modem messages are limited to
70 characters in length. Message length can increase if your network supports
longer SMS messages.
To configure the Twilio SMS web service, select the SMS sender
option, Web
service, and enter your Twilio account details:
Account SID
Type the security identifier number provided
by your SMS service provider. The SID is used to identify your account like a username.
Authentication token
Type the token number provided by your SMS
service provider. The token identifies your account like a password.
Phone number
Type the country code followed by the full phone number provided by
the web service provider.
viewLinc URL
Type the viewLinc Enterprise Server hostname
or IP address used to access viewLinc through the Internet
SMS web messages are limited
to 160 characters in length. If a message contains more characters, it is
separated and sent as an additional message.
To complete SMS configuration, select the Test button.
Type a recognized viewLinc user's mobile phone number to receive the test message.
If the SMS test message is not sent (it may take a minute before delivery), adjust the
settings until the test message is sent successfully.
If you are testing an SMS web service configuration, on the receiving mobile phone,
type a reply to the message, test. This action will verify that
viewLinc can receive SMS acknowledgements sent via the web service.