Alarm templates are used to define the alarm
condition and notification requirements for Locations and devices.
Create threshold alarm templates to specify the conditions that should
trigger an alarm, then apply the template to one or more Locations.
Default device alarm templates are provided and assigned to each new device
connected to your viewLinc system. They specify how and when you want to be notified of
device status. The default templates can be modified, or you can create new device alarm
templates.
Create alarm notification templates to define who should be notified in the
event of a threshold or device alarm, the information that should be distributed in email,
SMS, or voice messages, or whether to initiate a command to activate visual or auditory
alarms, and whether the notified individual must acknowledge an alarm. Alarm notification
templates are applied to Locations using threshold alarm templates.
Default email, SMS and voice templates are provided. They contain standard
information issued from viewLinc about different alarm conditions in your network. The
default content can be modified. Note that SMS functionality requires a supported modem,
and voice/SMS services via web require a Twilio account.
(Optional) Create schedules to define when Location thresholds should be
monitored, and when you want alarm notifications sent. You can set up a day schedule and
an evening schedule to send notifications to different teams, or set schedules to prevent
users on holiday from receiving alarms. Schedules functionality must be enabled.
Alarm templates can be added/modified by
users assigned to groups with Manage Alarm
Templatesright.
