Warranty and Product Returns - RG13 - RG13H

RG13 and RG13H User guide

Document code
M211724EN
Revision
E
Language
English
Product
RG13
RG13H
Document type
User guide

For standard warranty terms and conditions, see www.vaisala.com/warranty.

Please observe that any such warranty may not be valid in case of damage due to normal wear and tear, exceptional operating conditions, negligent handling or installation, or unauthorized modifications. Please see the applicable supply contract or Conditions of Sale for details of the warranty for each product.

If the product is faulty, these steps help to speed up the return process and avoid extra costs.

  1. Read the warranty information.
  2. Contact Vaisala technical support and request a Return Material Authorization (RMA) and shipping instructions.

    Always request the RMA before returning any faulty material.

    Provide the failure report as requested.