If the product does not work as it should, check the communication settings, cabling, power supply, and data collection system.
If the failure persists, contact Vaisala technical support.
Problem | Probable cause | Actions |
---|---|---|
Requested message not coming through. | The selected interface mode does not support the message type. | Connect to the device and check which interface mode you have selected. The autosend format is available for the ASCII and NMEA interface modes, not for Modbus RTU. |