Updating firmware using Insight - VDL200

VDL200 User Guide
Document code
M212938EN
Revision
A
Language
English
Product
VDL200
Document type
User guide

Required:

  • Computer with Microsoft Windows® operating system (64-bit version) and Insight PC software (version 1.3.0 or later) installed, and a free USB port

  • USB-C cable for connecting VDL200 to computer

  • Firmware update package (ZIP file) for VDL200

  1. Check that the VDL200 to be updated is turned on and has backup batteries that are not empty.
    It is not necessary to connect a network cable or any probes to perform the firmware update.
  2. Check the current firmware version of the VDL200. See Viewing device information.
  3. Make sure you have the latest VDL200 firmware update package available on your computer.

    Do not unzip the package, as Insight will only accept the file in ZIP format.

  4. Open the Insight software on your computer.
  5. Connect the USB cable between your computer and the service port of the VDL200.
  6. Wait for the Insight software to detect the data logger.
  7. In the Devices menu of Insight, select the VDL200 settings icon and the Update firmware option.
  8. Select Browse... to locate the ZIP file. Select the file and select Open.
  9. Select Update.
  10. Wait for the firmware transfer to complete and VDL200 to begin updating.

    If the file is valid, VDL200 begins the update automatically. Do not unplug the cable or turn off the VDL200 during the update.

    The update takes approximately 1 minute. During the update the status LED flashes green, and the display shows the text Updating firmware, do not turn off power.

  11. When the update is done, VDL200 restarts and shows the result of the update with a message on the display:

    • Firmware updated to version <new version>.: The update was successful and the new firmware is in use.

    • Firmware updated failed. Please try again.: The update was unsuccessful for some reason.

    VDL200 may incorrectly report a failed update in certain situations, for example when attempting to update with a package that has the same firmware version as the current one. Always check the current firmware version after performing the update. If the version has not been updated, repeating the update process may help.