Acknowledging alarms within the viewLinc UI (Alarms window) - viewLinc 5.2

Vaisala viewLinc Enterprise Server version 5.2 User Guide

Document code
M212933EN
Revision
B
ft:locale
en-US
Product
viewLinc 5.2
Document type
User guide

The Alarms window displays all alarm types, listed in priority order. Device and system alarms are visible to all users, only alarms for Locations you are permitted to view are visible.

Only a member of the default viewLinc Administrators group can acknowledge system alarms.
  1. In the Alarms window, review the list of all active alarms (Status column).
  2. Use the Acknowledgement column to identify alarms that require acknowledgement. To acknowledge multiple alarms, press the CTRL or SHIFT keys while you select multiple alarms.
  3. Select Acknowledge (or right-click to select Acknowledge).
  4. In the Acknowledge Alarms window, type the actions taken and add a comment. You can select a comment from the predefined comments drop-down list, if available, or type your own comment in the text box.
  5. Select Acknowledge. Your comments and actions are added to the event log. Locations are updated with this change in status, as well as the Acknowledgement column in the Alarms window.