If you are a member of a group that is responsible for responding to alarms, you may be notified of an alarm condition or event in a number of ways, such as:
| or | Receive an email or SMS notification (SMS from web service provider or modem) |
| See a visual indicator in viewLinc | |
| Hear an audible area alarm (browser or signal tower) | |
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See a visual area alarm (signal tower) |
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Receive a voice call |
You can respond to any alarm by acknowledging the alarm in viewLinc (Overview, Sites, or Alarms window). If your system is set up to accept acknowledgments remotely, you can use a mobile device to reply to an email, SMS or voice notification using a recognized phone number and PIN.