Connecting Digi IX20 modem to viewLinc Enterprise server - viewLinc 5.1 - viewLinc 5.2

Connecting and configuring Digi IX20 modem with viewLinc Enterprise Server Technical Note

Product status
Document code
M212919EN-D
ft:locale
en-US
Product
viewLinc 5.1
viewLinc 5.2
Document type
Technical note

This document describes how to connect the Digi IX20 modem to the viewLinc Enterprise Server for use as an SMS modem. The modem can be connected to the server using a serial or Ethernet connection. Administrator access to the viewLinc Enterprise Server is required.

NOTICE

The Digi IX20 modem is delivered preconfigured with a custom setup that works with the viewLinc software. Do not update the firmware or press the Erase button without contacting Vaisala technical support at helpdesk@vaisala.com first.

It is important to note that the Digi IX20 modem is factory-configured to be a cloud product, so you must take extra preliminary steps to ensure that the modem does not connect to any third-party cloud services during setup, maintenance, or operation. Disable all internet gateway and Digi cloud service connections (these are enabled by default).

SMS modem messages are limited to 70 characters in length. Message length can increase if your network supports longer SMS messages.