Troubleshooting - INDIGO202 - INDIGO200SERIES

Indigo202 User Guide

Document code
M212843EN
Revision
C
ft:locale
en-US
Product
INDIGO200SERIES
INDIGO202
Content type
Product description
Product description > Features
Product description > Functions
Document type
User guide
Problem Possible Cause Solution
USB connection to Insight PC software cannot be established USB connection has been disabled with the DIP switch on the transmitter component board. Enable the USB connection with the DIP switch.
Functionalities are not available in Insight PC software. Insight PC software is in Basic mode. Certain functionalities are only available in Advanced mode. Change the user mode from Basic mode to Advanced mode in the Settings menu of Insight PC software.
Measurement performance affected after calibration. Probe has not been switched from calibration mode to normal operating mode in the Insight PC software. Open the Calibrate menu in Insight PC software. Exit the menu with the Close selection, and ensure that you confirm closing the calibration mode when exiting with the Yes selection.