Downloading diagnostic data - BWS500

BWS500 Maintenance Guide

Document code
M212822EN
Revision
F
Language
English
Product
BWS500
Document type
User guide

You can download a diagnostic data package from the DMU801 Web UI. The package includes data log files that are useful for troubleshooting purposes. Also the station parameters are included in the diagnostics package.

If you encounter an error situation and need to contact Vaisala technical support, you can provide the diagnostics package to help with troubleshooting.

  1. In the Web UI, go to System > Diagnostics package.
  2. On the Diagnostics package page, select Download.
  3. Extract the ZIP file on your computer.