Administrator
You can download a complete record of the measurement data that Jade Smart Cloud has received from a device during the past 30 days. The data is provided in a CSV formatted file that can be opened by common spreadsheet programs such as Microsoft® Excel.
| When you download a CSV file from the Devices page, it does not include information about the location(s) that the data may be connected to. To download data for selected locations and parameters, use the Reports feature instead. |
- Select Devices in the navigation menu.
- Select the device from the list of devices. Note that access points do not have the download option as they do not perform measurement.
- Locate the Download CSV entry in the General section of device information and select the Download link.
- Wait for the service to generate the file. Your browser will automatically start the download and may prompt you to select the local folder where the file will be saved.