If the product does not work as it should, check all cables and connectors.
Check the maintenance needs.
If the failure persists, contact Vaisala technical support.
Problem | Probable cause | Remedy |
---|---|---|
Measurement failure or irrelevant data values. | The settings are incorrect. | Contact Vaisala technical support. |
There is a hardware failure. | ||
No response to any commands. | Wiring is wrong. | Check the wiring. |
Operational power is not connected. | Check the operating voltage. | |
Baud rate or other serial property of the device is different from the host. | Connect the serial cable and check the serial port settings of the device with a terminal program. | |
No response to Modbus query. | RS-485 wiring is wrong. |
Do the following:
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