| Problem | Probable cause | Actions |
|---|---|---|
| Data is not coming through. | SSH is not enabled. | Check that SHH is enabled. Contact your IT department. |
| Wrong server key used. | Check that you have the host key of the SFTP server, not the (user/client) public key. | |
| Measurement unit is not operational. | Check that you have removed the transportation lock inside the measurement unit. | |
| Wrong hash used. | Check the hash. Configuring data sender | |
| No access to server. | Check server log files. |