Problem situations - DMP5 - DMP6 - DMP7 - DMP8 - DMPX

DMP Series User Guide

Document code
M212357EN
Revision
D
Language
English
Product
DMP5
DMP6
DMP7
DMP8
DMPX
Document type
User guide
Table 1. Troubleshooting table
Problem Possible cause Solution
Measurement output seems incorrect Installation location is not representative of actual conditions you want to measure Verify the installation location and reinstall or relocate the probe if necessary.
Heat conduction along probe head and cable is interfering with measurement accuracy Follow the installation recommendations for cases when temperature of measured environment differs greatly from ambient. See Installation.
Probe is in need of adjustment Have the probe adjusted by Vaisala. See Calibration and adjustment.
Probe status indicator LED is red Probe is in error state Connect the probe to Insight software or an Indigo transmitter and read the error message(s). See Vaisala Insight software and Error messages.
Values of measurement parameters stop changing for a few minutes Probe is performing a sensor heating function such as sensor purge or waiting for the sensor to cool down Wait for the function to complete and measurement parameters to be available again.