Factory Service level

WindCube v2.1 - 2024/01/24 WindCube - Vertical Profiler Lidar

Document code
B212209EN
Revision
D
Language
English

Vaisala has optimized the WindCube maintenance flow process in its technical centers. This enables reducing maintenance duration down to fifteen (15) business days on average, from the opening of a Technical Support case to unit shipped back from Service Center (Customer waiting time excluded).

This accelerated maintenance process is available for all under warranty LIDAR System worldwide and is today operated in the two Vaisala factory workshops, in Paris-Saclay and Shanghai.

This accelerated flow process particularly reduces LIDAR System downtime during a preventive maintenance or a repair and brings an efficient standard solution for LIDAR System support.