Return to Vaisala

WindCube v2.1 - 2024/01/24 WindCube - Vertical Profiler Lidar

Document code

No component of the LIDAR System shall be returned to Vaisala without Vaisala's prior written approval. In any event, such a return can only be made of LIDAR System components that have not been modified or altered and must be made in the original packaging. In all cases, the transportation and restocking costs shall be borne by the Client.

For any factory intervention, a RMA (Return Material Acceptance) document must be filled by the Client and sent to Vaisala Technical Support before shipping the Lidar to the Service Center. The RMA form will be provided by Technical Support.

Without this RMA, Service Center will not be able to proceed to the service on Client’s WindCube.